Payment
- Full payment by bank transfer. After confirming the order our manager sends the IBAN details to your preferred messenger. Payments arrive within 1 hour to 3 banking days.
- Cash on delivery with a 300 ₴ prepayment. You pay 300 ₴ by bank transfer to the IBAN the manager sends, and the rest on receipt at the Nova Poshta branch or in the showroom. Nova Poshta charges a money transfer fee.
There is no online card payment on the site: after you place the order, our manager contacts you, agrees the details and sends the payment details.
Items sewn for you go into work once the order is confirmed and paid or prepaid.
Lead times
We ship within 3–9 working days, depending on whether the item is in stock or has to be sewn. Sometimes tailoring takes 7–12 working days; the manager will tell you the exact shipping date when confirming the order.
Made-to-measure tailoring takes 5–7 days after payment.
Delivery
- Nova Poshta within Ukraine — to a branch or a parcel locker. Delivery is paid by the recipient at the carrier’s rates.
- Ukrposhta — to any other country. We calculate the cost individually.
- Showroom pickup — 122 Soborna St, Tsentralnyi Premium complex, Irpin, by appointment. Free.
Please check your parcel carefully at the Nova Poshta branch. See Exchanges and returns for details.